
Change or rekey · Oakville
Vintage Mortise Lock Service
The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.
Call now · open 24/7(289) 813-6380In plain words
Occasionally a case really is finished, with a cracked body, a bolt worn to a sliver or a hub broken in two, and the answer is a replacement that respects the door. Reproduction mortise cases are made in common vintage sizes and backsets, and a modern case with a pin-tumbler cylinder can fit many old pockets with little woodwork once its faceplate and hub also line up. The locksmith measures the case, backset, faceplate and trim spacing before ordering, aiming for the new case to drop in with your original knobs and escutcheons going back on. From the hallway, the door looks untouched; it just works.
How the visit goesYou bought a house with its original hardware and a bag of loose keys. Some open interior doors, some fit nothing, and the front door lock has a keyhole shaped for a key you do not have. You would like the original lock kept and made to work.
Vintage Mortise Lock Service · Oakville
How the visit goes

- 1
How the knob and key actually behave
A short conversation with the hardware comes next. The knob is turned and released: does it return smartly, sag back, or not return at all? Is there free play before the latch moves? The key is tried in the deadbolt with the door open: does the bolt throw fully, catch part way, or ignore the key while the key turns? The thumb-turn gets the same test. Each answer points somewhere different inside the case, a latch spring, a hub spring, a worn hub square, a deadbolt lever, a cylinder cam, and the locksmith is building a short list of likely parts before the cover ever comes off.
- 2
Taking the lock out without marking the door
Removal is done in a set order so nothing is forced. The knob set screws are backed off and the knobs and spindle drawn out, then the escutcheons are lifted away, their screw positions photographed for reassembly. On a cylinder lock, the small set screw in the faceplate is released and the cylinder is unthreaded from the case. The faceplate screws come out, and the case is eased from its pocket with a gentle rock, never a pry bar, because the wood at the edge of an old door is thin. Everything that comes off is bagged and labelled, and the pocket is looked at while it is empty.
- 3
A clear way out
If the entry door's deadbolt was keyed from both sides, the service leaves the inside operable without a key: a thumb-turn fitted to the bolt tail, or a knob function that releases the latch from inside. This is simply good sense for a door people use to leave the home, so nobody is stuck hunting for a key inside their own house. You are shown how the inside release works and asked to try it, and everyone in the household should know it too, especially anyone who grew up with the old habit of leaving the key in the door on the inside.
In the van
- Spindle and knob set screws
- Bit key blanks
- Hub followers and lever packs
- Cylinder set screw
- Light lock oil
What affects the quote
- 1
What is actually broken inside
A clean and new springs is the lightest job. A worn hub, a cracked lever or a part that has to be fabricated to match the original adds bench time, and the assessment names which applies before any of it starts.
- 2
Condition of the wood
Stripped screw holes, a loosened pocket or a split at the door edge need dowelling, shimming or gluing before the case can be trusted. That woodwork is quoted once the locksmith has seen the pocket empty.
- 3
Replacement case
A case that is cracked or worn through is replaced with a reproduction or modern mortise case sized to the pocket. The case itself, any trimming of the pocket and the refitting are itemised separately from a repair.
Same fees day, night or weekend.
Vintage Mortise Lock Service: questions
Why does my knob turn without moving the latch?
Most often the square hole in the hub inside the case has rounded with age, or the spindle has worn, so the knob turns a good way before it grips. Loose knob set screws produce the same slack. Less often a latch spring has broken and the latch is simply sitting inside the door. All of these are corrected during service by replacing the spindle and screws, bushing or replacing the hub, or fitting a new spring.
What if the case is too worn to repair?
Then a replacement case goes into the existing pocket. Reproduction mortise cases are made in the common vintage sizes and backsets, and a modern mortise case with a cylinder fits many old pockets with minor trimming. The locksmith measures the case height, depth, backset and trim spacing before ordering, aiming for the new case to drop in with the original knobs and plates going back on, though a small pocket trim or fixing change is sometimes needed. Cutting the door for a different kind of lock is the last choice.
Why does the deadbolt scrape or need a shove to throw?
Two causes cover most cases. Either paint has built up on the faceplate, the bolt or the strike so the bolt drags across it, or the door has dropped so the bolt is entering the strike pocket at an angle and rubbing its edge. Occasionally a bent deadbolt lever inside the case adds friction. Cleaning the paint back, adjusting the strike and checking the lever all happen as part of the service.
Vintage Mortise Lock Service near you
Halton, Ontario
Oakville information
- Town
- Oakville, Halton, Ontario
- In business
- 20 years
- Hours
- Open 24/7 · nights, weekends and holidays, same fees
- Phone
- (289) 813-6380
- Visits
- On-site assessment preferred. Request a visit or call.
What the census means at the door
27%
Newer homes. About 27% of homes in Oakville were built in 1980 or earlier, according to the 2021 Census.
Where most homes are recent, the doors themselves are sound and the work is mostly about keys and control: who holds them, whether contractor keys were retired, and whether one key can open everything. The visit is often more conversation than drilling.
59%
A mix of homes. Single-detached houses make up about 59% of homes in Oakville (2021 Census).
Neighbourhoods of houses beside townhouses and low-rise buildings have a range of door constructions: solid wood, steel, fibreglass and metal-clad. A locksmith who works in such an area is used to fitting hardware to all of them without new holes.
Open 24/7
Request a visit
The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all.
Call now · open 24/7(289) 813-6380- On-site assessment preferred
- Same fees day, night or weekend
- 20 years in business




